Our integrated services include:
• Dynamic revenue management – We monitor demand and competition to set optimal room rates across direct and OTA channels. Our yield strategies help maximise occupancy and average daily rate.
• Reputation management – We track and respond to guest reviews on TripAdvisor, Booking.com, Google and OTAs, turning feedback into actionable improvements. We coach your staff to solicit positive reviews and handle complaints.
• Analytics & reporting – Detailed dashboards show your RevPAR, ADR, occupancy, ranking on review sites and pricing performance, so you can see the return on investment.
• Training & support – Regular webinars and on-site workshops teach your team revenue tactics, review-response best practices and ways to generate ancillary revenue.
• Outsourced group sales – Our team handles group booking inquiries, negotiates contracts and proposals, and secures high-margin group business for your hotel. We nurture relationships with event planners and organizations to fill your meeting spaces year-round.
• PM revenue management – When all the revenue managers go home and the algorithms can’t adjust quickly enough to change your rates, we maintain them for you so you can make the most money.